This article is designed to provide you with an understanding of why an audit discussion tab might be marked as closed during the  audit process, and the effective steps you can take to address any subsequent concerns or feedback.

Understanding the Audit Process

The RBA audit process is structured into multiple stages, each defined by specific controls and triggers. These stages are meticulously designed to ensure a comprehensive evaluation of the facilities under audit. You can learn more about the VAP process here: https://help.responsiblebusiness.org/vap-validated-audit-process/vap-audit-process 

Cause of Closed Discussion Tabs

The Discussion Tab closure occurs once the Validated Audit Report (VAR) has been released and made available. This mechanism is in place to streamline the audit process and mark the transition to the next phase of the audit cycle.

Solution for Additional Feedback

We recognize that there may be instances where an auditee may have additional feedback or information to provide following the release of the Validated Audit Report. To facilitate the submission of this feedback, we have outlined a straightforward process below:

If you have feedback or further information to provide after your audit discussion tab has been closed, please direct your submission to vap@responsiblebusiness.org. Ensure your email includes the following critical details:

• Company Name: Provide the official name of your company.
• Facility Name: Mention the name of the facility related to the audit.
• Audit Number: Include the specific audit number for which you are providing feedback.

Conclusion

Your feedback is invaluable to us, and we are committed to ensuring that your concerns are addressed promptly and effectively. By following the steps outlined above, you can ensure that your additional feedback is submitted correctly and reviewed by our team.

Should you have any questions about this process or require further assistance, please do not hesitate to contact our help desk. We are here to support you throughout the audit process and beyond.