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When the facility administrator logs on to RBA Online, they will see a To
Do that they have a survey to respond to.

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To respond to a survey request against your facility you have two options
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Option 1 Select the link in your To Do Task > You have pending Facility Surveys

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Option 2 from the Survey Menu Select My Facility Surveys

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You will be brought to the following screen that will hold a list of all your
facility surveys
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From here select the Options menu then Edit

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This will open a window for you to
enter your responses to the
survey

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The user can respond to the survey in 2 ways
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Using the online form
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Selecting Export to Excel and entering the data via the excel sheet then uploading from excel
to save the answers in the RBA online system

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Once the survey is 100%
completed the user will see a
button appear in the bottom of the
form to Release the Survey for
their Customers to view