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If a Customer or a Member of the RBA initiates an audit on for a Facility, the Facility
Administrator must acknowledge and respond to that request for an Audit.
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The Facility Administrator will receive an email indicating that an audit has been
requested of them
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The Facility Administrator will be required to log on to RBA online and they will see that
they have a task to claim

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Select Claim
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The following screen will appear
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The details of the Audit requested
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will be on this screen
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The Auditee can either Approve or
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Reject this request.
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If Approve the Audit scheduling will
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begin
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If Reject the Auditee must enter
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a reason and the audit will be
cancelled
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Select Submit