Creating a new user account in the RBA Learning Academy is a straightforward process. This guide will walk you through each step to ensure a smooth account setup for your new users. Whether you're adding a colleague or a new team member, follow these instructions to get them started.

Step-by-Step Instructions

Step 1: Access the Admin Menu

Begin by logging into your account in the RBA Learning Academy, and navigate to the Admin Menu located on the dashboard. 

Step 2: Navigate to User Management

In the Admin Menu, click on Users. This will take you to the user management section where you can view existing users and manage user accounts.

Step 3: Add a New User

In the upper right corner of the Users page, you will see a plus sign (+). Click on this icon and select New User from the dropdown menu.

Step 4: Input User Details

Username: Enter the user's email address as the username.

Permission Level: By default, the permission level will be set to **User**. If the new user requires administrative access, please send an email request to the RBA helpdesk for approval.

First and Last Name: Fill in the user’s first and last name to personalize their account.

Step 5: Set a Temporary Password

In the password field, enter a temporary password. This password will allow the user to log in for the first time.

Step 6: Force Password Change on First Login

To enhance security, select the option that requires users to change their password upon their first login. This ensures that they set a unique password that's known only to them.

Step 7: Continue Through the Setup Process

Click on Next and follow the prompts. You'll need to continue clicking through the process until you reach the final step.

Step 8: Create the User Account

On the final screen, you'll see a link labeled Create User. Click on this link to complete the account creation process. A notification will appear confirming that the user was created successfully.

Step 9: Confirm the Creation

Lastly, click on Confirm to finalize the setup. You may also want to notify the new user that their account is ready and provide them with their username and temporary password.

Congratulations! 

You have successfully created a new user account in the RBA Learning Academy. This guide is designed to streamline the user account creation process and ensure that new users can access the platform efficiently. If you have any questions or encounter any issues during the account setup, please reach out to the RBA helpdesk for assistance.