Guide to the VAP Invoicing Process
A comprehensive guide to understanding the RBA VAP audit invoicing process, covering invoice components, billing contacts, payment requirements, and steps to resolve report access delays.
Table of Contents
When your organization undergoes a Validated Assessment Program (VAP) audit through the RBA, understanding the invoice process is crucial for smooth financial and compliance management. This guide will walk you through the key aspects of VAP audit invoicing, ensuring you navigate the process efficiently.
Invoice Generation and Components
The RBA Finance team generates the VAP audit invoice after the audit is officially initiated and the required details are provided. This invoice is then sent to the billing contact of the audit.
Locating Your Billing Contact
To quickly identify who is responsible for payment, navigate to the Audit Details page within the RBA Online platform. This section will display the designated billing point of contact, streamlining communication and payment coordination.
Payment's Critical Role in Report Release
The Validated Assessment Report (VAR) becomes accessible only after two key conditions are met:
- Completion of the Quality Control (QC) process
- Full payment receipt
If your audit status shows "QC Completed" but the report remains unavailable, payment is likely the pending factor.
Resolving Invoice and Report Delays
Should you encounter delays in receiving your report, take these proactive steps:
- Review the Audit Details page to contact the specific audit billing representative
- Reach out to the RBA Finance team via email at assessmentsfinancequeries@responsiblebusiness.org for direct assistance
Prompt payment is essential to prevent disruptions in accessing your critical audit documentation.