This guide will walk you through the process of initiating a closure CMA audit in RBA Online. Please note that only users with Company Admin access can complete this action.

What is a CMA?

A Customer Managed Audit (CMA) is an audit initiated by a company to assess compliance with specific standards or requirements. Unlike a Validated Assessment Program (VAP) audit, CMAs are managed and customized by the requesting company, allowing for greater flexibility in terms of scope and management.

What is a Closure CMA Audit?

A Closure CMA Audit is a specific type of CMA conducted to verify that all findings identified in a prior audit have been addressed and closed. This ensures the facility has resolved any outstanding issues and complies with the required standards.

Steps to Initiate a Closure CMA Audit

Step 1: Log in to RBA Online

1. Use your credentials to access the RBA Online portal.
2. Navigate to the Audit section in the main menu.
3. Select "My CMAs" to view the available options for Customer Managed Audits.

Step 2: Begin the Closure CMA Process

1. Click on "Initiate CMA Audit." This will open a new page for initiating the audit.

2. Fill out the required fields as detailed below:

Step 3: Enter Required Information

- Requesting Company: Enter the name of the company requesting the audit.
- Select Facility: Choose the facility being audited from the dropdown menu. Ensure this matches the facility where the previous findings were identified.
- Audit Type: Select "Closure Audit" from the options provided.
- Business Type: This field will be automatically populated based on the facility selected.
- CAP Manager (Auditee or Customer): Identify the CAP (Corrective Action Plan) manager. This could be either the Auditee (the facility being audited) or the Customer (the requesting company).
- Answer the Audit Questions: Answer the two additional questions related to the audit scope and timeline.
- Add Comments (Optional): If necessary, include comments or notes for further clarification.

Step 4: Initiate the Audit

1. After completing all fields, review the information to ensure accuracy.
2. Click "Initiate" to deploy the Closure CMA Audit.
3. The system will confirm the audit initiation and appear in the "My CMAs" section for tracking and management.

A Closure CMA Audit is essential in verifying that previous audit findings have been resolved. Following the steps outlined above, you can efficiently initiate a Closure CMA Audit in RBA Online, making sure that transparency and compliance with RBA standards is included below. If you need more help, please contact the RBA Help Desk.