Step 1: The SPOC will receive an email notification upon assignment in RBA-Online

Step 2: Navigate to RMI Ops > RMI Facilities to locate the records which you have been assigned to as SPOC

Step 3: Click on Options > Manage Outreach

Step 4: Click on the “Note” tab to view existing or add a new note

Step 5: Click on [+ New Note] to add a new note

Step 6: Enter your notes and attach documentation, if necessary. Then click [Save]