How to Request Verification for Your Facility SAQ

The Facility Self-Assessment Questionnaire (SAQ) stands as a pivotal tool within the RBA Online system. It allows businesses to self-evaluate against established standards in areas such as labor, health and safety, environmental practices, and ethics. Achieving verification for your Facility SAQ not only underscores your commitment to these principles but also enhances your credibility in the global supply chain. 

This article provides a detailed guide on how to request verification for your Facility SAQ, emphasizing the importance of thorough preparation and adherence to the process.

Preliminary Steps

Before you begin the verification request process, it's very important to make sure that your Facility SAQ is meticulously completed and released. This forms the foundation of a successful verification process. 

Here are the essential preparatory steps:

Complete All Risk Questions: 

Please make sure that every question within the Risk section of your SAQ is answered truthfully and to the best of your knowledge. Each question must be marked as 100% complete and subsequently released.

 

Complete All Control Questions: 

Similar diligence is required for the Control Questions section. Complete each query, achieve a 100% completion rate, and ensure it is released.

Completion and release of these sections signal that your Facility SAQ is ready for the next phase—the verification request.

Requesting Verification

Once you've diligently prepared your SAQ, follow the steps outlined below to initiate the verification process:

  • Log into RBA Online: Start by accessing your RBA Online account. Navigate using your credentials, ensuring secure login practices.
  • Access Your SAQs: Within the dashboard, locate and click on the 'My SAQs' section. Then, select the 'Facility' tab to display a list of your completed SAQs.
  • Select Your SAQ: Browse through the list and identify the SAQ report for which you seek verification. This step is crucial for ensuring that the correct assessment is submitted for verification.
  • Edit SAQ Details: Click on the 'Option' button adjacent to your selected SAQ, then choose 'Edit'. Scroll down to the 'Control Questions Tab'—this area is pivotal for initiating the verification request.
  • Request Verification: Within the Control Questions section, you will find the 'Request Verification' button. Click on it to proceed.
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  • Complete Verification Prompts: Follow the on-screen prompts diligently. These will guide you through the necessary steps, including any required documentation and payment details.
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  • Make Payment: Complete the payment process as instructed. This step is vital as verification will only commence upon receipt of the required fee.

Post-Submission

Upon successful submission and payment, the RBA Team will take over the verification process. 

You can expect:

Verification Process: The RBA Team will conduct a thorough review and verification based on the information provided in your SAQ.

Update Within Two Weeks: You will receive an update on the status of your verification request within two weeks. This communication will include any further actions required or confirmation of successful verification.

Conclusion

Requesting verification for your Facility SAQ is a significant step towards demonstrating your commitment to responsible business practices. By following the detailed steps provided in this guide, you can navigate the process smoothly and efficiently. Remember, the integrity of the information you provide in your SAQ is paramount. Accurate and honest responses will facilitate a straightforward verification process, ultimately contributing to a more ethical and responsible global supply chain.