Releasing a Self-Assessment Questionnaire (SAQ) in the RBA Online platform is irreversible, but don’t worry! Even after releasing an SAQ, you can still make updates and edits. This guide will explain the steps to correct or improve your SAQ responses and what to do if you’re unsatisfied with the updated score.

Can I Edit an SAQ After It’s Released?

Yes, once an SAQ is released, you can still change your responses. The system will automatically update your SAQ score based on the new information. However, you cannot “un-release” an SAQ. Instead, follow these steps to edit it:

• Log into RBA Online: Use your credentials to access the platform.
• Navigate to Your SAQ: Under the appropriate section in the dashboard, find the SAQ you wish to update.
• Select [Options]: Click on the [Options] menu for the SAQ you need to edit.
• Choose [Edit]: Select the [Edit] option to open the SAQ for modifications.
• Make Changes: Update any incorrect or incomplete information. Be thorough to ensure the updated responses reflect accurate data.
• Save Your Changes: Please save your updates to ensure the revised information is applied. The system will automatically recalculate your SAQ score.

Follow our in-depth step by step article for completing the Risk SAQ: https://help.responsiblebusiness.org/en_US/saqs/how-to-complete-a-facility-saq 

What If I’m Unsatisfied With My Updated Score?

If your SAQ score still does not meet your expectations after editing, the next logical step is to request an SAQ Verification. This process allows a third-party verification of your responses, ensuring the accuracy of your score and providing additional credibility to your results. 

How to Request SAQ Verification:

Navigate to the SAQ Verification Request Option: This can typically be found within the SAQ section of RBA Online.

Submit a Verification Request: Follow the prompts to request a verification. Provide any supporting documentation if required.

Await Verification Results: The verification process will assess your updated SAQ and provide a final, verified score.

The process for requesting an SAQ Verification is detailed here: https://help.responsiblebusiness.org/saqs/how-to-request-verification-for-your-facility-saq 

Best Practices for Managing Your SAQ

Double-Check Responses Before Release: While you can edit after release, it’s a good practice to thoroughly review your responses before releasing the SAQ to minimize errors.

Keep Documentation Handy: Maintain accurate records to support your SAQ responses and make updates easier.

Reach Out for Help: If you have questions about a specific section of the SAQ, don’t hesitate to contact the RBA Help Desk or your organization’s RBA point of contact for assistance.

Accidentally releasing an SAQ isn’t the end of the world! You can still make edits to your responses, and your score will update accordingly. If you’re unsatisfied with your updated score, requesting an SAQ verification is a great way to ensure accuracy and improve your results.

If you have any further questions or concerns, feel free to contact the RBA Help Desk for support.