1. Navigate to https://www.rba-online.org/

2. Click on[Register Your Company]

3. Select "Registering for RMI CIQ (Company Information Questionnaire)"

4. Enter the required information, then click on [Register]

Note: If the Facility is associated with an existing RBA-Online company account, you will not be able to proceed. In this case, please contact helpdesk@responsiblebusiness.org and provide your facility legal name, address, and point of contact email address.

5. Click on [OK]

6. Click on the link in the automated RMI Self-Registration email

7. You will be directed to complete your Facility Profile.

Note: You must read and accept the RBA-Online Terms and Conditions to continue.

8. Once all required fields have been populated, click on [Register]

9. You will be redirected to the RBA-Online login page. Enter your username (email address) and the password you created during the registration process, then click [Login].

10. You will have a To-Do on your landing page to complete your CIQ. Click on the Facility ID and it will direct you to the CIQ record for completion.

11. Alternatively, you may navigate to RMI Ops > CIQ, click on [Options] for the applicable record, then click on [Edit CIQ]

12. You may choose to complete the CIQ online or offline. To complete the form offline, click on [Download Excel] to download the template.

13. Once completed, click on [Upload from Excel] to populate the data in the system. You will receive a popup notifying you that this action will override any edits that you have made within the system. Click [Yes] to continue.

14. Click on the [+ Upload a file] button and select the completed CIQ file from your computer.

14. Next, click [Close]

15. Your CIQ must be completed to 100% before the [Submit] button will become available to you.

16. Once ready, click [Submit] at the bottom of the screen.

17. Click on [OK]

18. You will see that the CIQ Status in now "CIQ Ready for Review". An RMI APM will review your CIQ for completeness.

The RMI APM may reject the submittal for additional information. Once your CIQ passes the initial review, it will move forward for Disposition to determine eligibility.