This article will cover the process for obtaining access to your disabled RBA-Online Account. 

Account disabling can occur for several common reasons:

  • Extended Inactivity: Accounts left unused for prolonged periods may be automatically disabled.
  • Multiple Failed Login Attempts: Repeated incorrect password entries can trigger account lockouts.
  • Account Migration: Organizational changes can result in account status modifications.
  • Internal Administrative Requests: Organizational security measures might necessitate temporary account suspension.

If you find yourself locked out, don't panic. A systematic approach can help you restore your account access efficiently.

1. Prepare Information

Gather essential information before initiating the recovery process, including your registered email address, company name, and company ID.

2. Contact Support Channels

Contact the RBA Help Desk Support (helpdesk@responsiblebusiness.org) and provide the details gathered in step one to request access.