Updating the requesting company during an audit in RBA Online is a process that can only be carried out by authorized RBA Administrators. This article provides comprehensive, step-by-step instructions designed to assist suppliers in navigating this procedure efficiently while ensuring compliance with the necessary guidelines. It is important to note that the auditee must possess an active subscription to RBA Online to initiate this process.

Understanding the Requesting Company

In the framework of RBA audits, the requesting company refers to the entity that requests for the supplier to conduct an audit. There could be situations where the auditee is required to revise the requesting company’s details due to alterations in business relationships, changes in audit responsibilities, or regulatory requirements. Keeping this information up to date is essential for the seamless execution of audits and maintaining transparency throughout the auditing process.

Step-by-Step Guide to Update the Requesting Company

Step 1: Contact the RBA Help Desk

The first step in updating the requesting company information is to reach out to the RBA Help Desk. 

Step 2: Include the Company Point of Contact (POC)

Add your company's primary POC to your communication with the RBA Help Desk. The POC will serve as a liaison for any necessary discussions and will ensure that there is awareness and coordination within the company regarding the updated audit information.

Step 3: Provide the Audit ID Number

Remember to include the audit ID number associated with your request to facilitate a smooth update process. This unique identifier will help the RBA Help Desk pinpoint the exact audit that requires modification, thereby expediting the process.

Step 4: Specify the New Requesting Company

Lastly, clearly specify the new requesting company that should be linked to the audit. Providing accurate and detailed information will help ensure the transition to the new requesting company is handled without errors.