How to Modify Your RBA Online Subscription Payment Type
A comprehensive guide to managing RBA Online invoices, covering invoice creation, payment method selection, and the process for updating payment details through the RBA Helpdesk.
Table of Contents

This guide takes you through the essential steps for modifying the preferred payment method of an RBA Online Subscription invoice.
Invoice Creation Process
RBA Online simplifies invoice generation by offering multiple payment methods to suit your preferences. You can choose from three primary payment options:
- Online Credit Card Payment
- Wire Transfer
- Check
The benefits of the RBA platform are effective only when there is an active RBA Online subscription. As a reminder, the process for generating an RBA Online subscription invoice can be found here: https://help.responsiblebusiness.org/faqs/how-to-renew-subscription. After selecting your preferred payment method, the system automatically generates an invoice tailored to your specific subscription needs.
Important: Once an invoice is generated, changing your payment method requires direct assistance from the RBA Helpdesk.
Changing Payment Methods
If you need to update your payment method after invoice generation, follow these precise steps to ensure a smooth transition:
- Contact RBA Helpdesk via email helpdesk@responsiblebusiness.org
- Provide comprehensive details in your communication
- Wait for confirmation of your payment method update
Required Email Information
When reaching out to modify your payment method, include the following details:
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The RBA Help Desk will process your request and follow up once the changes have been applied.