Purpose of This Article

What is the Member Compliance Campaign?

• Regular Members - Regular Members are companies that have joined the Responsible Business Alliance and are committed to implementing the RBA Code of Conduct within their own operations and supply chain. They participate in compliance activities such as completing SAQs, conducting audits for high-risk sites, and addressing priority findings.
• Full Members - Full Members have the highest level of engagement with the RBA. In addition to meeting all requirements of Regular Members, they actively contribute to RBA initiatives, governance, and working groups. Full Members are expected to demonstrate leadership in responsible business practices and ensure comprehensive compliance across their facilities and major suppliers.

Member Compliance Process Overview

1. Completing the Member Compliance Report on the RBA Online Platform. 
2. Ensuring all required Self-Assessment Questionnaires (SAQs) and audits are completed.
3. Closing or actively addressing priority findings.
4. Submitting the report before the campaign deadline.

How to Complete the Member Compliance Report

 

The Compliance Team will launch the Member Compliance Campaign in early December. This campaign is designed to ensure that all Regular and Full RBA Members meet compliance requirements.

Key Details:

• Participation is limited to Regular and Full RBA Members.
• The campaign can only be completed by users with Company Admin access on RBA Online.
• If you do not have access or encounter issues, please contact the RBA Helpdesk for assistance.

 

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Steps to Complete the Member Compliance Campaign

 

Log in to RBA Online. Locate the navigation menu on the left-hand side. Select Member Compliance from the menu. Click on the Member Compliance sub-menu tab.

 

Once you select the sub-menu tab:

• An automated query will run to collect compliance data.
• The data collection process may take up to one minute.
• You will see a warning message:“Member Compliance data is being collected. This may take a minute.”
• Click OK to clear the message and proceed.

Summary Tab

• Displays compliance status for each category requirement for SAQ, Audits and Priority Findings.
• The expected result is “OK”, indicating that the member company has satisfied the compliance criteria.

Key Compliance Categories

1. Member Facilities Tab

• Number of SAQs Completed: Regular and Full Members must complete and release SAQs for all registered member-owned facilities. For example, if 4 facilities are registered, then 4 SAQs must be completed and released. The summary will also include data that belong to applicable subsidiary companies. If registered facilities have completed other forms of SAQs that information would need to be uploaded under the Member Facilities tab, within the “Not in RBA Online” Column. 

• Audits of High-Risk Sites: 100% of owned high-risk sites must be audited.
• Priority Findings: All open priority findings must be closed or actively in the process of closure.

2. Direct Supplier Facilities Tab

• Number of SAQs Completed: 100% of high-risk major suppliers must complete and release their SAQs.
• Audits of High-Risk Sites: At least 50% of high-risk major suppliers must complete an audit.
• Priority Findings: All open priorities must be closed or actively addressed.

3. Indirect Suppliers

• Number of SAQs Completed: 100% of high-risk major indirect suppliers must complete and release their SAQs.
• Audits of High-Risk Sites: At least 10% of high-risk major suppliers must complete an audit.
• Priority Findings: All open priorities must be closed or actively addressed.

Report Actions

• Refresh Button: Resyncs the data.
• Save Button: Allows members to save work in progress.
• Submit Button: Submits the Member Compliance Report once all work is completed.

Understanding The Summary Results & Taking Corrective Action

This section covers the Results column of the summary tab as well as the actions to take to achieve a satisfactory compliance status. 

• OK: Compliance criteria met.
• Red: Non-compliance detected. Review the reason provided in the result field and follow the recommended steps to resolve.

Common corrective actions include:

Resources & Support

• RBA Code of Conduct: https://www.responsiblebusiness.org/code-of-conduct